decrypt
//DECRYPT AUTOMATIONS

Automate repeated work.

We connect Microsoft 365, SharePoint, Power Automate, AI and customer systems to reduce manual follow-up and move work faster. Documents, approvals, notifications and reporting follow a clear path instead of relying on inbox chasing. People stay in control while routine steps happen consistently in the background.

The opportunity

Replace approval chasing, document routing and routine updates with connected workflows that keep people in control.

//AUTOMATION SERVICES

Managed workflow automation across Microsoft 365, AI and customer touchpoints.

Microsoft 365 Workflow Automation

We automate workflows across Microsoft 365, Teams, Outlook, SharePoint, forms, files, email, approvals and tasks so work moves without constant manual follow-up.

SharePoint Systems

We organize SharePoint into usable document libraries, internal knowledge spaces, permission structures, content systems and document workflows.

Power Automate Workflows

We build approval flows, reminders, routing workflows, task creation, form-to-email automations, SharePoint updates, Excel workflows and multi-step business processes.

AI-Assisted Document Processing

We help teams classify, summarize, extract, route and review documents with AI-assisted workflows and human approval where needed.

RAG Systems

We build AI search over approved business knowledge, so users can ask questions and receive answers grounded in documents, policies, FAQs, project files and internal content.

Copilot-Ready Workflows

We help prepare data, permissions, documents and processes so Microsoft Copilot and internal AI assistants can work more safely and usefully.

Microsoft Graph Integrations

We connect Microsoft 365 data and workflows through Microsoft Graph where appropriate, including users, files, calendars, messages, tasks and organizational context.

Teams, Outlook & Task Automation

We create notifications, task reminders, routing logic, meeting follow-ups, email workflows and team-based process automation.

CRM & Marketing Automation

We connect lead forms, CRMs, email capture, campaign workflows, pipeline updates, lead routing and reporting so marketing activity turns into trackable follow-up.

Text Chatbot Integrations

We build website chatbots, internal support bots, FAQ bots, lead qualification bots, CRM-connected bots and knowledge-base chatbots.

Voice Chatbots / Voice Agents

We build voice agents for call flows, appointment booking, FAQs, support triage, lead qualification and CRM-connected customer workflows.

Managed Automation Support

We monitor workflows, fix issues, improve automations, document processes, support users and review performance through monthly managed support.

//AUTOMATION PACKS

Focused packages for repeated work that should stop draining the team.

  1. 01

    Approval Automation Pack

    Request form, approval routing, reminder rules, status tracking, SharePoint update, email notification and reporting view.

  2. 02

    Document Processing Pack

    Document intake, classification, AI summary, extraction fields, human review queue, storage workflow and audit trail.

  3. 03

    Lead Routing Pack

    Landing page form, CRM update, email confirmation, sales notification, qualification tag, follow-up task and dashboard.

  4. 04

    Support Chatbot Pack

    Website or internal chatbot, approved FAQ source, escalation workflow, contact capture, CRM note and reporting.

  5. 05

    Voice Agent Pack

    Voice intake, FAQ handling, booking or callback flow, lead capture, CRM note and human handoff.

//MANAGED SUPPORT

Automation should keep working after it goes live.

Decrypt Automations provides monthly monitoring, workflow fixes, small improvements, documentation, user support and optimization reviews. We do not just build automations and disappear. We help your workflows stay accurate as your team, documents and processes change.

Monitor

Watch workflows for failures, bottlenecks, data problems and stale assumptions.

Improve

Tune routing logic, prompts, fields, user steps and reporting as the process changes.

Document

Leave teams with clear workflow notes, handoff guidance and support paths.

//AUTOMATION FAQ

Common questions about automating Microsoft 365 and AI workflows.

What can Decrypt automate?

Decrypt can automate approvals, document routing, reminders, notifications, task creation, lead routing, CRM updates, SharePoint workflows, email workflows, chatbot handoffs, voice agent flows and reporting.

Can you work with Microsoft 365?

Yes. Decrypt Automations focuses strongly on Microsoft 365, SharePoint, Power Automate, Teams, Outlook, Microsoft Graph and Copilot-ready workflows.

Can AI process our documents?

Yes. Decrypt can build AI-assisted document processing for classification, extraction, summaries, routing and human review.

Do you offer monthly support?

Yes. Decrypt provides managed automation support for monitoring, fixes, documentation, improvements and optimization reviews.

Will automation replace our existing tools?

Not necessarily. We often connect and improve the tools you already use, then introduce new software only where the current stack cannot support the workflow.

Can important approvals still require a person?

Yes. Human review, approval thresholds, exception handling and escalation paths can remain part of the automation wherever judgment or accountability matters.

How do you handle permissions and business data?

Automation is planned around approved sources, role-based access, existing permissions, audit needs and the minimum data required for each workflow.

Can we automate one workflow before expanding?

Yes. Starting with one repeated, measurable process is often the best way to prove value, reduce risk and create a pattern for later automation.

//AUTOMATE THE REPETITION

Which repeated task is costing your team the most time?

Send us the approvals, documents, follow-ups, Microsoft 365 tasks, chatbot flows, or reporting steps you want to simplify. We will identify the best place to begin.

Audit My Workflow